CONTROL AND MONITORING OF THE PROVIDER'S PERFORMANCE
ORGANIZATION AND QUALITY
It consists of 5 questions, if the first one is answered, it obtains the three possible points of the section and cancels the other four questions. If the first one is not answered, add the value of the other 4 that have a value of 0.5 points each.
This section consists of 4 questions with the following score, 1st question: 2'75 Points, 2nd question: 2'5 Points, 3rd question: 1'5 Points, 4th question: 0'5 Points. In this section there is only one valid answer, so in the case that there is more than one marked answer, only the one that has more value will be scored.
This section consists of 4 questions with the following score, 1ª-2'75 Points, 2ª-2'5 Points, 3ª-1'5 Points, 4ª-0'5 Points. In this section there is only one valid answer, so in the case that there is more than one marked answer, only the one with the most value will be scored.
This section consists of 3 questions with the following score, 1st-1'5 Points, 2nd-1 Points, 3rd-0'5 Points. In this section there is only one valid answer, so in the case that there is more than one marked answer, only the one that has more value will be scored.
In this section there is no fixed scale in relation to the number of clients indicated, so adding the points with which the section is valued depends on the importance of the clients reflected.
When it is the case that the supplier submits the questionnaire to Seymeval, S.L. without answering the sections referring to the delivery terms or to the conditions of payment or payment, the minimum score of these sections is taken to get the total.
On the other hand, each time a supplier is approved, an exhaustive monitoring is carried out, apart from that indicated in point 5.2. This exhaustive follow-up consists in that during your first 3 deliveries or services, it is verified if you really fulfill the conditions that you have indicated in the homologation questionnaire.
RECEIPT AND INSPECTION OF SUPPLIER ORDERS
The systematics for the reception of supplies is the following:
1º Check in the presence of the carrier that the physical state of the product does not present any apparent defect and that the quantity that has arrived matches what is indicated on the delivery note. If the verification is consistent, sign the delivery note.
Sometimes, when this verification becomes difficult due to the size of the supply received, it makes the following clarification on the delivery note: "RECEIVED WITHOUT CONFIRMING", before signing it. The verification of reception is made later and in the shortest possible time interval.
For this purpose, as it carries out the inspection, mark, if it is compliant, the line corresponding to that product on the delivery note and, in case of non-conformity, indicate "NO", if the non-conformity is due to a difference between the quantity received and the one indicated on the delivery note, indicates the quantity actually received.
Subsequently, it is verified that the physical state of the product does not present any apparent defect, that the quantity that has arrived coincides with that indicated on the delivery note, the existence of "CE" marking stamped on the product itself or on the packaging, if applicable.
Finally, it is verified that what is indicated on the delivery note is coincident with what was requested in the order to the supplier. If the verification is in accordance, the economic conditions, prices and discounts are reviewed, and it is filed until the arrival of the invoice to check it and if it corresponds to proceed with the payment of the same.
If the verification is not consistent, this can occur for two main reasons:
· The complete merchandise has not been received. Depending on the amount to be received, it is decided whether to claim the material from the supplier or to place an order with another supplier to fill the gap.
· The characteristics of the requested product do not match those of the product received or it is defective. The best solution is agreed upon with the supplier (usually return and replacement).
In any case, before the appearance of a non-conforming product, during its reception, inspection or use a "Non-compliant product part" will be opened.
FOLLOW UP OF SUPPLIERS
Seymeval, S.L. keeps an annual follow-up of the suppliers that has approved to control if they are really giving the quality they offer and that Seymeval, S.L. has as minimum requirements.
Throughout the year, non-compliant products resulting from non-compliance with the quality parameters offered by the supplier, which will meet in the FP format, are registered in the F-PC-16-1 "Non-Conformance Part" format. -5-3 "Re-evaluation of Suppliers".
In periods of time not exceeding one year, the supplier is re-evaluated according to the data reflected in the format F-PC-5-3 "Re-evaluation of Suppliers".
In the event that the re-evaluation is deficient, the supplier is informed and given a warning that if in a period of three months the non-conformities are repeated, he will be discharged as a provider or from the list of approved suppliers F-PC-5-2.
The way to consider deficient (re-evaluation NOT OK), acceptable or satisfactory (re-evaluation OK) to the supplier is related to the number of non-conformities that exist with respect to the deliveries made.
If during an annual period more than 25% of nonconformities are committed with respect to deliveries by the supplier, it is considered deficient; between 25% and 15% of non-conformities with respect to deliveries, it is considered acceptable and less than 15% of non-conformities with respect to deliveries, it is considered a satisfactory supplier.